Parents Guide

In IBERIAN CAMPS we like to be very transparent to our customers and we are 7 days a week available by email (info@iberiancamps.com), Skype (IBERIAN CAMPS), telephone (+34 647 26 17 17), Whatsapp and Viber. Or if you prefer it, we are very pleased to meet you in our office of Elche:

CEEI Elche
Ronda Vall d’Uixó, 125
03206 Elche
(Alicante)

Nevertheless, please find below some information that might be interesting for you and might clear up some of your doubts regarding our camps.

The reservation and payment of your flight/train ticket are not included in the camp price, but if you need it, we can help you. We cooperate with a travel agency who can book it for you. They have cheaper prices for many airlines.

We cannot apply for visas on behalf of students. However, we can supply you with all the documentation you need to support your visa application. These documents will be sent to your home address by regular mail at no charge to you. If you wish to receive your paperwork by express mail, you will be charged 30€.

Transport between the Camp and the Airport of Alicante/train station/bus station is included in the camp’s price.

We also have a transfer service for those travelling through Valencia airport. Trip cost:

  • 1 person: 180€
  • 2 people: 90€
  • 3 people: 60€
  • 4 people: 45€

At his/her arrival to the Airport of Alicante/train station/bus station, one person of our team will be waiting for the participant with a sign showing our camp’s name.

If the camper doesn’t receive his/her suitcase at the airport’s arrival, we recommend him/her to go out and look for our waiting person. They will both together go to the “baggage claim office” and make the complaint.

In case of delay, please let us know as soon as possible with a message to our telephone (+34 647 26 17 17). However, we will also control the estimated time of every flight at the national airports’ website.

Arrivals will be on the Sunday before the camp starts and departures on Saturday. All participants must be fully settled in our residence on Sunday’s evening, so that the camp starts on Monday morning with 100% of the participants. Should the arrival on Sunday or departure on Saturday not be possible, the participant can also arrive one day earlier or leave one day later. The charge for the extra night (including meals) is 45€.

We show you an example of our 15 days’ camp. Please, note that there might be non-significant changes, that will not affect the quality in the service offered by our Company:

WEEK 1

 MONDAYTUESDAYWEDNESDAYTHRUSDAYFRIDAYSATURDAYSUNDAY
 08:15-08:45 BreakfastBreakfastBreakfastBreakfastBreakfast ExcursionExcursion
 09:00-13:30Welcome speech

Language lessons
Language lessonsLanguage lessonsLanguage lessonsLanguage lessons
 14:00-15:00 LunchLunchLunchLunchLunch
 16:00-20:00Sports or Arts Swimming poolSports or ArtsSports or ArtsCultural visit or leisure activity
 20:30-21:30DinnerDinnerDinnerDinnerDinnerDinnerDinner

WEEK 2

 MONDAYTUESDAYWEDNESDAYTHRUSDAYFRIDAYSATURDAYSUNDAY
 08:15-08:45 BreakfastBreakfastBreakfastBreakfastBreakfast ExcursionExcursion
 09:00-13:30Language lessonsLanguage lessonsLanguage lessonsLanguage lessonsLanguage lessons
 14:00-15:00 LunchLunchLunchLunchLunch
 16:00-20:00Sports or Arts Swimming poolSports or ArtsSports or ArtsCultural visit or leisure activity

Camp’s end festival
 20:30-21:30DinnerDinnerDinnerDinnerDinnerDinnerDinner

The price of our camps includes 3 meals: breakfast, lunch and dinner.

Meals are served in the residence restaurant and in another close restaurant, both cooking homemade dishes. We prefer our campers to eat in two different places, in order to offer them more variety. They will of course taste the typical dishes of the Spanish cuisine such as the paella or the Spanish omelette, but not forgetting their favourite meals, like pasta or hamburger with French fries.

Likewise, fruit and vegetables will be present every day in their meals. Their menu has been carefully planned to make them enjoy their meals and be well-nourished.

We also have special menus for vegetarians, gluten intolerants, allergics and intolerants to other ingredients. Do not forget to inform us when you fill in our enquiry form.

Campers must keep their rooms tidy and shower every day before dinner.

Once a week, the residence staff cleans the rooms. Bed sheets and shower room towels are provided by the residence. Therefore, participants don’t need to bring them from home.

Our residence has a free access laundry room, containing several washing and drying machines, working with coins. Washing products are included in the price.

Since all meals and activities are included in the camp’s price, we recommend our participants not to bring much money with them. With all necessary items, the camper will just need some pocket money for snacks, soft drinks, or a present to bring back home.

We offer you the possibility of transferring this money to our bank account (see TERMS AND CONDITIONS) and we will be responsible of giving it to the participant, following your instructions. However, we inform you that in Spain you can pay by credit card almost everywhere as well as withdrawing money from an ATM.

We recommend the participant not to carry much money outside the residence. We advise to keep it hidden inside the bedroom and make sure that door is duly closed.

  • Swimming costume, flip-flops and 1-2 beach towels.
  • Sport clothes (several t-shirts and shorts)
  • Sun cream (SPF50), cup and sunglasses. The sun from Alicante is very strong in Summer.
  • Dictionary and writing materials for the lessons.

The use of mobiles and other technology devices will be restricted and only permitted within the residence.

Our residence has free wire internet connection in every room (the wire is supplied at the reception desk) and free WIFI at the common areas.

The best moment to contact your child is from 3 pm to 4 pm, and after 9:30 pm.

Our campers will be accompanied by 24 hours-counsellors (ratio 1-2 counsellors for 10 people), who will also stay at the same residence and will take good care of them as well as make sure that they have a lot of fun.

IBERIAN CAMPS Director will also stay in our residence and go with them to many activities and excursions. Therefore, a whole team of well-prepared and responsible people will make sure that everything works correctly.

Moreover, our residence has a 24 hours reception desk and no participant is allowed to go out without his counsellor’s authorisation. If the camper wishes to temporarily leave the camp, regardless the reason, his/her parents or legal guardian must inform us in advance.

If you wish, you can also come to Alicante and have fantastic holidays near your child, while he/she learns and has fun in our camp.

We offer you several types of accommodation, since we collaborate with different companies who give us special discounts.

Should you be interested, do not hesitate to ask us. We will be very pleased to inform you and handle the reservation for you.